Report an Issue

If we are managing your property, we will be your main point of contact for any issues you may have. In the case of emergencies that may fall outside of our remit please note the following:

All maintenance must be reported via our Maintenance Report Form at the bottom of this page. We aim to complete all maintenance requests in line with our response times listed below. However please note that reporting your maintenance issue through another channel may lead to delays.

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If you can't fill in the form, call us on 020 8741 8485

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Personal service

We’re not like the large corporate estate agent machines. As an independent, every customer is highly important. We build an understanding of who you are, the journey you’re on, and how we can help. You’re not another property to us - you’re a person first, second and last.

Property Valuations

The valuation of your property can make or break the marketing strategy. And you definitely want make, and not break. We have the experience to advise you on price and where your property sits in the housing market. We’ve done this hundreds of times before – lean on our expertise and honesty.

Customer Focused

You’re at the centre of everything we do. You wouldn’t want it any other way, would you? Check out our Google reviews and you’ll see how happy past customers have been. Our wonderful clients are our best advertising – they continuously recommend us to family and friends.

Experienced & Qualified

We are members of Safe Agent and the Property Ombudsman redress scheme, so you can rest assured that you are dealing with a qualified and regulated agency. That means you get the 5 start service that you deserve. Our team know the local market like the back of their hands.