Tenancy Deposit Scheme
The Tenancy Deposit Scheme has been established under the Housing Act 2004. It requires landlords to register details of the start and end of all Assured Shorthold Tenancies on which they take a deposit. The Dispute Service (TDS) runs this particular scheme and is required to supply summarised details of all tenancies to [the Department of] Communities and Local Government (CLG).
NAEA - National Association of Estate Agents
The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. As members, we are bound by strict rules of conduct to ensure we offer you the highest level of integrity and service.
The Property Ombudsman
Formerly the
Ombudsman of Estate Agents, The Property Ombudsman makes awards of compensation for financial loss and/or aggrevation, distress and inconvenience where felt appropriate.
NALS - National Approved Letting Scheme
The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.
